To me, the customer experience is a fascinating concept. It is something that transcends industries, from construction to retail to e-commerce and everything in between. When a company really nails it, the customer is shouting it from the rooftop; when … Continued
On November 12th, Master Builders of Iowa hosted The EOS® Experience in Des Moines with featured presenter Gino Wickman, founder of EOS® (Entrepreneurial Operating System), as well as a panel of local EOS® users. This was a first of its … Continued
3 Ways to Improve Customer Experience If there is one common thread that is woven through every business on the planet, be it construction or anything else, it is the need for customers. Thankfully, due to customers being the lifeblood … Continued
